SHIPPING POLICY

Whatever you need, we supply but please expect possible shipping delays due to unexpected circumstances. WE MIGHT BE EXPERIENCING A LOT OF SHIPPING DELAYS BEYOND OUR CONTROL & CANNOT GUARANTEE SHIPPING AND PROCESSING TIMES.

NB: Kindly read all full item descriptions before you proceed to payment to avoid any inconveniences.

Our hair vendor seller ships hair to us within 7-20 business working days. We prepare/make and ship out within 3 business working days after receiving hair.

All our hair products & other accessories will be shipped between at least 2-10 business working days.

Special orders are fulfilled within 1-5 business working days after the date of purchase. Business working days are Monday – Friday, excluding all holidays.

Standard orders are fulfilled within 3-14 business working days after the date of purchase. Business working days are Monday – Friday, excluding all holidays.

A SHIPPING FEE IS APPLIED TO EACH ORDER. A tracking number will be provided to you via email once your order has been shipped. We are not responsible for your package after it is with the Post office/ DHL Carrier.

NO REFUNDS ; NO EXCHANGES.

U.K, U.S.A, Canada, Mexico, China, Japan and EU shipping ONLY.

We do not ship outside these countries.

Questions, comments, requests? Feel free to reach out. We’d love to hear from you.  

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